Data Migration

ProcessOut merchants can export all their data from ProcessOut whenever they want. We distinguish two types of data: card data, which is in scope for PCI compliance, and normal data.

Import

For normal data: we support automatic import for a few payment providers. Data import can be enabled when adding a gateway to our dashboard ProcessOut then automatically pulls transactions and customers from payment providers and displays them in the dashboard. The process can take a few hours for large amounts of data.

For card data: we cannot automatically import card data from payment gateways due to PCI requirements. Please contact us to receive our card data import kit, which includes guidelines for your current provider. Our data import PGP key is available at the bottom of this page.

Export

For normal data: all data is fully accessible through our API at all times—this is the recommended way to access your data. If you need help or would prefer a bulk export, please contact us.

For card data: access to card data is partially restricted by PCI requirements. Some information is accessible through the dashboard and our API, such as the last four digits of card numbers. The raw data itself is stored in our credit card vault. To export this data, please contact us with your new provider and we will work with them. Exporting credit card data is always free.

Generally, we need the following elements for initiating a card data export:

  • Valid PCI DSS Attestation of Compliance
  • PGP Key served over HTTPS from a domain mentioned in the Attestation of Compliance

Card data export requests are reviewed manually and are completed within 14 days.

Data Import PGP Key

-----BEGIN PGP PUBLIC KEY BLOCK-----
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=vEDK
-----END PGP PUBLIC KEY BLOCK-----